PRIVACY POLICY
Last Modified: November 2024
At ONYX, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us. By using our website, you agree to the terms of this Privacy Policy.
Information We Collect
We collect various types of information to provide and improve our services, including:
1. Personal Information
This includes information you provide directly to us, such as:
• Name
• Email address
• Phone number
• Billing and payment details
• Account login information
2. Usage Data
We collect information about how you interact with our website, including:
• IP address
• Browser type
• Pages visited and time spent on our site
• Device type and operating system
3. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience. These technologies allow us to:
• Remember your preferences
• Analyze website traffic and usage patterns
• Deliver personalized content and ads
You can manage your cookie preferences through your browser settings.
How We Use Your Information
We use the information we collect for the following purposes:
-
To provide, operate, and improve our services
-
To process payments and manage your account
-
To communicate with you regarding updates, promotions, and support
-
To analyze website usage and improve functionality
-
To comply with legal obligations
How We Share Your Information
We do not sell your personal information to third parties. However, we may share your information in the following circumstances:
-
Service Providers: We may share your information with trusted third-party vendors who assist in providing our services (e.g., payment processors, email marketing platforms).
-
Legal Compliance: We may disclose your information when required by law or to protect our legal rights.
-
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
Data Security
We implement industry-standard security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
​
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
-
Access and Correction: Request access to or correction of your personal data.
-
Data Portability: Request a copy of your data in a portable format.
-
Opt-Out: Opt-out of receiving marketing communications by following the unsubscribe link in our emails.
-
Delete Data: Request deletion of your personal information, subject to legal and operational requirements.
To exercise these rights, contact us at legal@onyxpilates.com.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.
Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. We will notify you of any material changes by posting the updated policy on our website with the revised effective date.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:
Email: legal@onyxpilates.com
Mail: 3813 N Kenmore Ave, Unit 3S Chicago IL
Thank you for trusting ONYX with your personal information. We value your privacy and are committed to safeguarding it.